Our outsourced managed live chat service is designed to defragment the end-to-end customer experience. With 80+ hours of paid training and monitored across over 20 different qualitative and quantitative metrics, along with a customer development plan for each agent, we provide the word’s best live chat operators to the world’s most discerning brands. Save yourself the hassle and let us create and manage the perfect dedicated live chat team for you.Our trained chat operators engage web visitors in real-time conversations, qualify them and turn them into sales leads in minutes. We concentrate on the elements crucial to making live chat a success for your business: strategy, people, processes, technology.
FROM BOOSTING SALES TO OFFERING TOP-NOTCH CUSTOMER SERVICE, WE ENSURE OUR MANAGED LIVE CHAT DELIVERS AN EXCEPTIONAL CUSTOMER EXPERIENCE ACROSS EVERY UNIQUE PHASE OF THE CUSTOMER LIFECYCLE; INCLUDING OUTREACH, ACQUISITION, CONVERSION, RETENTION, AND LOYALTY.
Connect, Interact and Transform
Engage instantly with your clientele via Assuza. Our real-time chat services offer a quick and effective means for interacting with your customers, addressing their inquiries, and solving their problems. Around the clock, our skilled experts deliver custom support, enhancing your business’s growth. Embrace the dialogue and elevate your customer service experience with Assuza.