Introduction

Welcome to Assuza’s Terms and Conditions page. These terms and conditions outline the rules and regulations for the use of Assuza’s services. By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree with any of these terms and conditions, you are prohibited from using or accessing our services.

Assuza provides Business Process Outsourcing (BPO) services to clients across the globe. Our services include customer support, data entry, back-office support, and other BPO solutions. We strive to provide the best services to our clients and maintain a high level of professionalism and integrity. These terms and conditions cover the use of our services, the client’s responsibilities, and our responsibilities as a service provider. We have outlined our terms and conditions to ensure transparency and accountability for both parties.

We encourage you to read these terms and conditions carefully before using our services. If you have any questions or concerns regarding these terms and conditions, please contact us at info@assuza.com. Our team will be happy to assist you.

Use of Website

By accessing our website, you agree to abide by the following terms and conditions. If you do not agree with these terms and conditions, you must refrain from using our website.

Our website is intended for personal, non-commercial use only. You may not copy or reproduce any of the content on our website without our prior written consent. We reserve the right to modify or discontinue any aspect of our website at any time without notice.

The information provided on our website is for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

We are not liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our website.

We reserve the right to restrict access to our website or certain features thereof to users who have registered with us. We may also require users to provide certain personal information, including but not limited to, name, email address, and phone number, in order to use certain features of our website.

Securing Your Data

At Assuza, we understand the importance of securing your personal and sensitive information. We take appropriate technical and organizational measures to prevent unauthorized access, disclosure, or misuse of your data. We ensure that your data is processed securely, following the data protection regulations.

We use industry-standard security measures such as encryption and firewalls to protect your data from unauthorized access. Additionally, our staff is trained to handle data with confidentiality and care. We regularly review and update our security measures to ensure the highest level of data protection.

However, it’s important to note that while we take all necessary measures to secure your data, no transmission or storage of data can be 100% secure. Therefore, we cannot guarantee the absolute security of your data.

By using our website and services, you acknowledge that you understand the risks involved in transmitting and storing your data online. We recommend that you take necessary precautions such as using strong passwords and not sharing your login details with anyone else.

If you have any concerns or questions about the security of your data, please contact us at info@assuza.com

Intellectual Property Rights

Assuza acknowledges and respects the intellectual property rights of others and expects its users to do the same. All content on the Assuza website, including but not limited to text, graphics, logos, images, and software, is owned by or licensed to Assuza and is protected by applicable copyright and other intellectual property laws.

Users of the Assuza website must not reproduce, distribute, modify, display, create derivative works of, or use any content on the website without obtaining written permission from Assuza or the respective owner of the intellectual property rights. Users must also ensure that they do not infringe upon any third-party intellectual property rights while using the website.

If any user believes that their intellectual property rights have been infringed upon by any content on the Assuza website, they may contact us at info@assuza.com. Assuza will investigate such claims promptly and remove any infringing content from the website, if necessary.

Assuza may terminate the account of any user who repeatedly infringes upon the intellectual property rights of others. Users are responsible for any damages resulting from their infringement of intellectual property rights.

Privacy Policy

Our privacy policy explains how we collect, use, and disclose personal information that we receive through our website and services. We understand the importance of protecting your privacy, and we take the necessary measures to safeguard your data from unauthorized access, use, or disclosure. We collect personal information only for the purpose of providing our services and to communicate with you about our products, services, and promotions.

We do not sell or share your personal information with any third party for their own marketing purposes. By using our website and services, you agree to the terms of our privacy policy. If you have any questions or concerns about our privacy practices, please contact us at info@assuza.com.

Services Description

The following are the services provided by Assuza:

• core services include Live Chat, Call Center, Email Support, and Technical Support. These services are provided through our website https://assuza.com/.
• Any new services or features added to our website after the user has accepted the terms and conditions will also be subject to the same provisions.
• Assuza is authorized to decide on the functionality, use, subject matter, and range of particular services, and may terminate rendering these services at any time.
• Assuza has the exclusive right to decide on the contents and type of services, and may freely add, modify, or eliminate particular features.
• Our users are expected to have the necessary technical requirements essential to use our services and understand the risks and threats associated with electronic data transmission.
• We may suspend or remove or limit the availability of all or any part of our website for operational or other reasons, and will try to give reasonable notice.
• Assuza has the right to access individual users’ information for administrative, technical, and security purposes. Any acquired information will not be processed or made available to third parties, except where required by law.

By using our services, you agree to these terms and conditions. If you do not agree with these terms, please do not use our services.

Links to Third-Party Websites

Assuza may provide links to third-party websites as a convenience to its users. However, Assuza has no control over these third-party websites and is not responsible for their content, privacy policies, or practices. Users access these third-party websites at their own risk and should review their terms and conditions and privacy policies before using them.

Assuza does not endorse or make any representations about these third-party websites or their content. Any use of third-party websites is solely at the user’s discretion and Assuza shall not be liable for any damages or losses arising from the use of these websites.

If any user decides to leave Assuza’s website and access a third-party website, it is the user’s responsibility to take all protective measures to guard against viruses or other destructive elements. Assuza does not warrant or make any representations regarding the accuracy, completeness, or reliability of information found on third-party websites.

Disclaimers

The disclaimer section of our Terms and Conditions outlines that the use of our services is at the user’s own risk, and we do not guarantee that the services provided will be error-free or uninterrupted. We are not responsible for any direct, indirect, or consequential damages that may arise from the use of our services or any third-party websites linked to from our website.

We do not endorse any content posted by users or third-party websites linked to from our website. The information and materials provided on our website are for general informational purposes only and should not be relied upon as professional advice. We reserve the right to modify or discontinue our services at any time without prior notice.

Limitation of Liability

Assuza will not be liable for any direct, indirect, special, or consequential damages that may arise from the use or inability to use the website, its services, or any information obtained through it. The company also disclaims any liability for any loss or damage caused by viruses, malware, or other harmful components transmitted through the website or its services.

The user agrees to assume all risks associated with the use of the website and its services. The maximum liability of Assuza in any circumstance will be limited to the amount paid by the user for the specific service or product that caused the damages or losses. This limitation of liability applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

Indemnification

Under the Indemnification clause of our Terms & Conditions, the user agrees to indemnify and hold Assuza and its affiliates, directors, officers, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with the user’s use of our services or website, violation of these terms and conditions, or violation of any rights of another party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the user, and in such case, the user agrees to cooperate with our defense of such claim.

Telecom & Internet

By accepting the terms and conditions, the user is granted a non-exclusive, non-transferable, and revocable right to use the services provided by Assuza in accordance with the terms and conditions outlined in the agreement. The right to use the services is subject to compliance with all applicable laws, rules, and regulations.

The user may not use the services for any unlawful purpose, nor may they engage in any activity that interferes with the proper functioning of the services or infringes upon the rights of Assuza or any third party. Assuza reserves the right to terminate the user’s right to use the services at any time for any reason, including but not limited to a breach of the terms and conditions or any applicable law.

Billing and Payment Procedure

• All monthly payments for Assuza services must be made in advance at the start of service.
• Assuza may offer a free trial of some or all of our services available on our website for the first 14 days.
• After the free trial period ends, users who wish to continue using our services must select a pricing package and make a payment.
• All payments must be made through non-cash transactions, conducted electronically by external professional entities.
• Failure to make payment in accordance with the currently effective pricing package will result in termination of services.
• Receipts for all payments will be emailed to users as PDF format files.
• In the event of any issues with processing payments, Assuza will provide users with a 7-day notice period.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions or your use of the Assuza website shall be filed only in the state or federal courts located in the State of Delaware, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

Any claim or cause of action you may have with respect to these Terms and Conditions or the Assuza website must be commenced within one (1) year after the claim or cause of action arises, or be barred forever.

Changes to Terms & Conditions

As Assuza strives to improve and optimize our services, we may need to modify or update our Terms & Conditions from time to time. Any changes made to these terms will be effective immediately upon posting on our website, and we encourage our users to review these terms periodically.

We reserve the right to update or modify our Terms & Conditions at any time, and the date of the last revision will be displayed on the top of this page. By continuing to use our services after any changes to our Terms & Conditions, you agree to be bound by the updated terms. If you do not agree with any changes made to our Terms & Conditions, you may choose to terminate your use of our services.

Contact Assuza

At Assuza, we value our customers and strive to provide exceptional services. If you have any questions or concerns about our Terms & Conditions or the services we offer, please do not hesitate to contact us. Our friendly and knowledgeable customer support team is available to assist you with any queries you may have.

If you have any questions or concerns about these Terms & Conditions or our services, please contact us at info@assuza.com. You can reach out to us through our website, email, or phone. We appreciate your business and look forward to serving you in the best possible way.