Automobile manufacturers operate extensive dealership networks spread across various regions and languages. To communicate and connect with customers, these manufacturers must navigate through a complex mix of communication channels. At Assuza, we offer a premier managed Customer Experience (CX) suite designed to support automotive manufacturers and their dealerships in engaging with customers throughout every phase of the customer lifecycle. Our comprehensive services include Live Chat, Email Support, Phone Assistance, and are tailored to suit all dealership departments—Sales, Trade-Ins, Financing and Leases, Maintenance, Parts, and General Vehicle Service.

Our skilled live chat operators transform your dealership’s website into a customer-generating platform through a carefully designed mix of proactive and reactive strategies. We have consistently achieved a conversion rate of 75% to 80% specifically within the automobile dealership sector.